RETURNS AND EXCHANGES

If you would like to return an unworn, unaltered wallet, please email inquiries@kristinadtravels.com within seven days of receiving your order to notify us of your intention to return your order. Returns will not be accepted on items that are dirty or damaged, and a receipt or proof of purchase is required. kristina.d will not be held responsible for damages that occur while the wallet is in the customer's care.

Refunds will be issued once the terms above have been met. Shipping costs are non-refundable. All sale items are final sale.

SALE ITEMS

All sale items are final sale. Returns are not available on sale items

ORDER STATUS

Online orders are normally processed and shipped within 48 hours during regular business hours Monday-Friday. You will receive an email notification with tracking information once your order has shipped. For more information call 800-936-3305

LEATHER CLEANING CARE

To best maintain your kristina.d wallet, follow these instructions. Clean with a soft damp cloth — avoid solvents, cleaners, creams, polishes, or conditioners. Any give in the back lattice design is a natural characteristic of leather and can be expected. To promote long wear, handle your wallet like any fine product.

SALES TAX

Sales tax is based on the state and county of the shipping address on your order and will be calculated at checkout. 

PAYMENT OPTIONS

You have your choice of several online payment methods:

• American Express
• MasterCard
• Visa
• Discover
• PayPal (continental U.S. only)
• Apple Pay (U.S. only)
• Amazon Pay
• JCB
• Diners Club

PRIVACY

We value our customers, and we will not share any personally identifiable customer information, except where necessary for us to complete certain transactions. We use industry-standard Secure Sockets Layer (SSL) software, which encrypts all order information you submit through our Website. We value your privacy as we value our own.